These days, achieving true operational excellence is impossible without a thorough understanding of your processes and how they relate to the needs of your staff or customers. Lean processes mean elimination of unnecessary work, reducing errors and focusing on what is really important. It is key to keep costs under control and to level production and service up to speed.
Being truly operational excellent requires, apart from the deep understanding of your processes, a grasp of the constraints and prerequisites they are subject to. Operational excellence is all about having a collaborative focus on your customer’s needs, keeping team members positive and empowered, and continually improving the current activities in the workplace. Effective workforce planning, well organized supply chain operations, preventing production lines from breaking down, efficient use of infrastructure, keeping energy consumption under control, workplace safety… Just to name a few examples.