In a digital world, technology never sleeps. Operating systems and processes from the past are no longer fit to support today's digital transformation. Conscious about this, our client, the Belgian branch of a large European bank, reached out to AE to help with a full technical re-write of its online banking platform. The project was part of their broader international transformation programme and required aninitial version to run in production within 10 months time. Needless to say … a challenging deadline.
Early June, the Money2020 circus landed in Amsterdam. One should take this literally since “circus” was the major theme for this year’s European edition of the Greatest FinTech Show on Earth, as the organizers themselves tend to call this event.
With stellar speakers and panels on 8 different stages for 3 days long and a buzzing expo hall with over 250 start-ups, scale-ups and mature corporates presenting their services, wrapping up the take-aways is a challenge.
Let me share the 5 quotes that resonated the most to me.
Our client is a financial services provider belonging to a leading international bank insurer, operating in the Belgian market. Recently, the bank made a conscious decision to focus on a new, unique customer experience. We were requested to guide this change towards customer centricity. In concrete terms, a pioneering project was started up in one of the most active market segments of that service provider: that of home loans.
A few weeks ago, the FINOVATE EUROPE 2018 was held in London, a major event for everyone who wants to stay abreast of the main challenges, new business models and innovative technologies in the financial sector.
Our colleagues Patrick Van den Broeck and Frederick Beernaert traveled to London to scout out the latest trends and new technologies for us, and love to share their findings.
In today’s world, change is omnipresent in and around companies. They are forced to simplify or improve business processes in order to maintain their competitive position and to promote customer centricity. A company in full transformation needs to pay sufficient attention to change management. If there is a sudden reorganisation and a new way of working is to be implemented, it is hardly surprising that employees will jam on the brakes. In this blog post, we will share our best practices for change management outlining a real example of a similar situation at one of our customers in the financial sector.