The challenges in the financial sector are substantial: new tech-driven challengers in FinTech are putting pressure on well-established players. Changes in regulation like GDPR or PSD2 are forcing companies to take a long, hard look at their own processes and supporting technologies. And finally, the new customer is a digital native, expecting financial services to be so as well.
It’s time to evolve into a digital, data-driven organisation, a message that many companies are embracing right now. But while the financial sector was changing, so was the software industry.