Learn, unlearn, relearn: the mindset behind digital agility

Technology, markets and expectations evolve faster than ever. In this environment, adaptability has become the ultimate competitive edge. The organisations that thrive are those that never stop learning and are bold enough to unlearn what no longer serves them.

The cycle of adaptability

Learning begins with curiosity and openness: a willingness to explore new ideas and challenge established thinking. Unlearning requires courage. It means questioning assumptions and letting go of habits or practices that no longer align with the organisation’s goals. Relearning is the ability to absorb new knowledge quickly and put it into action.

Together, these three habits form the foundation of digital agility. Organisations that embrace this cycle are better equipped to handle uncertainty. They do not resist change, they move with it.

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From training to a culture of continuous learning

Digital agility requires more than occasional workshops or training sessions. It demands a culture where learning happens every day. Teams that regularly test, review and refine their work adapt faster and perform more effectively.

Leaders play a vital role in building this culture. When they demonstrate curiosity and openness, they create psychological safety that encourages teams to experiment, share insights and learn from experience. This trust fosters a sustainable rhythm of learning, innovation and growth.

Turning uncertainty into opportunity

The benefits of continuous learning go far beyond skill development. Organisations that learn, unlearn and relearn respond faster to disruption, retain talented people and build stronger relationships with customers. They transform uncertainty into opportunity and develop the confidence to act decisively, even when conditions change.

At AE, we see that digital excellence is not a final destination but a continuous journey. The organisations that stand out are those that make learning part of their identity. They remain open, curious and confident — ready to evolve as technology and business change around them.

The AE Digital Excellence Report 2026 explores how forward-thinking organisations embed continuous learning into their culture to stay relevant, resilient and ready for change.