SD Worx boosts CLA processing efficiency by 40% with AI

SD Worx, Belgium’s leading payroll service provider, faced a significant challenge in their legal knowledge centre. Processing and analyzing thousands of Collective Labor Agreements (CLAs) within tight timelines posed a daunting task due to the diverse formats and complexities of these documents. To address this challenge, SD Worx asked AE to develop a tailor-made solution.

01 - Challenge

Process 3,000 CLAs accurately within two days without compromising quality.

Processing 3,000 CLAs while maintaining accuracy and meeting stringent delivery deadlines was a demanding task for SD Worx’s legal knowledge centre. The need for efficient information extraction and analysis to share CLAs
with customers within two days of receipt was critical. SD Worx sought a solution that could streamline CLA processing, improve productivity, and ensure timely delivery without compromising accuracy.

02 - Solution

We created SmartOCR, an AI-powered tool that quickly and accurately extracts CLA data from any PDF.

We collaborated closely with SD Worx to understand their workflow, timing requirements, and customer expectations. Leveraging our expertise in hyperautomation, we developed SmartOCR, an innovative tool powered by AI. SmartOCR was designed to recognize text, language, and document structure in any PDF format, enabling swift and accurate extraction of relevant information from CLAs.

“With each adjustment, I could already see how this tool would enhance my team’s performance.”

Dieter Declerck, Team Leader at SD Worx

03 - Outcome

SmartOCR improved efficiency by 40%, speeding up CLA processing and ensuring timely delivery.

The implementation of SmartOCR revolutionized CLA processing at SD Worx. The tool significantly boosted productivity, with the legal knowledge centre experiencing a remarkable 40% increase in efficiency. SmartOCR’s intuitive interface and AI powered capabilities enabled SD Worx to process CLAs faster than ever before, ensuring timely delivery to customers. Moreover, the built-in machine learning capabilities continue to enhance performance over time, providing SD Worx with a future-proof solution.

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