CIAM

Improve your customer's digital experience with CIAM

Make sure your customers get a secure and seamless digital user experience, by centralising user data and authentication processes.

CIAM, a perfect business enabler

 

Improved customer experience 

With seamless login, personalised user experiences, and customers that can manage their own profiles and settings, you improve their experience. What do you think that does to customer loyalty? 

Valuable marketing insights & customisation

CIAM allows marketing to gather valuable data to set-up custom user journeys and targeted marketing campaigns, while giving users maximum transparency via consent management.

Relevant cost savings

A unified CIAM system reduces the need for multiple identity management solutions, lowering IT expenses. Streamlined processes and improved customer support lead to cost savings and an transparent total cost of ownership.

Enhanced security

Robust authentication and single sign-on (SSO) reduce the risk of unauthorized access, while complying with regulations is easier thanks to managing customer data securely and transparently. Together with integrated fraud detection you get an overall upgrade in data security. 

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Do these challenges sound familiar?

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Login methods for different applications or websites are not unified

You want single sign-on across all your services and/or applications and an integration with social logins.

Database

Customer data is not qualitative enough for marketing and sales

You want to improve the quality of your customer data and gain valuable insights that help you improve customer experience.

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You struggle to offer customer self-service management

You want your customers to manage their own personal data effortlessly.

AE CIAM: platform & expertise

Over the last years, we have developed our own assets on top of existing CIAM platforms.  AE CIAM provides you an overall solution, activating your Identity strategy and fine-tuned towards your business goals, while powered by Microsoft Entra ID or Okta. We deliver you a customised CIAM solution that perfectly fits your needs and is able to function in both B2C and B2B environments.

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Find out more about our CIAM solutions

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Enable customer journeys for consumers in B2C

CIAM for B2C

The quality of your registration and login procedures will greatly influence user engagement and brand loyalty. Our CIAM solution finds the right balance between business, IT and compliancy.

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Streamline customer identity & access management in B2B

CIAM for B2B

The "C" in CIAM stands for customers, but in B2B this means the users are typically employees or subsidiaries. Our CIAM solution is able to handle this extra layer of complexity.

Our technology partners

We’re an independent IT service provider who can work with most platforms, solutions and services. But we do have strong partnerships with some of the biggest names in the business. 

We have done this before

Explore our client success stories as they share their real challenges and the practical solutions we developed together. 

From start to finish

We can work with different technologies and platforms, but we have some strong partnerships with market leaders in CIAM solutions. 

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Minimal viable product

After an initial discovery phase, we will implement a minimal viable product (MVP) within 60 days. A promise we can keep thanks to the combination of our proven methodology and our own custom-made CIAM solution, that is built on top of proven technology.

Integration

Integration

A CIAM solution does not stand on its own: it must support your digital strategy and integrate seamlessly with other IT-solutions. Our multidisciplinary teams support you from start to finish.

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Ongoing support

CIAM does not end after the implementation of the platform. We provide ongoing support to adapt your CIAM solution to evolving business needs and industry demands.

 

Enough about us,
let’s talk about you

Let us know what we can do for you? We are ready to listen to ensure you stay ahead of change!
Armin_1
Armin_1

Armin Van de Vloet
Business Development Manager CIAM

Discover our other expertise

Let us aid you across all these fields

Applications

Applications

Develop new digital solutions and improve application quality, security and integration.

Building

Business & IT architcture

Go for seamless integration and optimised performance by optimising your business and IT architecture.

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Cloud & platform engineering

Tailor your platforms and cloud solutions to your business needs.

Database

Data & AI

Unlock the value of your data, create data products and become a data-driven organisation.

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Digital talent & organisation

Empower your employees to thrive in an everchanging digital world.

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Digital Strategy & innovation

Define your digital strategy, translate it into actions and discover new business opportunities.

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Hyperautomation

Boost productivity by automate your documents flows and processes with the help of AI.

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Software quality

Develop products with guaranteed quality faster and with less costs, by fostering a quality mindset.