Hyperautomation

Hyperautomation

Hyperautomate your business processes with AI

Your fast lane to lasting business value with a human in the loop​

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AI is easy to try. Making it work is harder.

Hyperautomation starts with the work, not the tool. We redesign processes using automation, AI agents and integration where they create real value.

From first use case to scalable adoption, we help turn AI into better work and lasting business value.

Process. Technology. People. Adoption. Scale. 

Where can hyperautomation make a difference?

Jelle Jansegers (Copyright) -20260924 AE 2 260924HL9_10620113

Get more done with the same team

Automate routine work and standard decisions so your people can handle more volume while focusing on customers, expertise and judgement.

Outcome: higher throughput, consistent quality and more time for higher-value work.

Build AI that lasts

Design for security, governance, integration and ownership from day one.

Outcome: reliable automation that scales.

Keep improving

Build the capabilities to identify and scale new automation opportunities.

Outcome: a repeatable path from use case to value.

How can we help you

AI agents, assistants, chatbots or automation? We start with a simpler question: what work should disappear, improve or change? Then we choose the right technology to make it happen.

Turn knowledge and expertise into intelligent support that helps customers and employees get work done.

Knowledge & data · AI agents · UX · Integration · Adoption

We first identify what customers need, what can be automated and where human judgement matters. Then we embed the assistant or AI agent into the workflow to help get work done.

BOMA: An AI assistant to support customer support for smarter cleaning knowledge

Customer case

BOMA implemented an AI-driven assistant that brings product and cleaning knowledge from multiple systems into one place.

It gives employees fast, reliable answers with source references, reducing search time and repetitive support questions.  

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Redesign end-to-end workflows with AI, automation and integration: while keeping people in control where they add value.

Process redesign · AI & automation · Integration · Human-in-the-loop · Change

Start with the process, not the technology. Together, we identify where manual steps, handovers, repetitive decisions or disconnected systems are slowing you down. We then redesign the workflow and use the right combination of process automation, AI agents, integrations and RPA.

Productising AI-driven prospect analysis at Induver

Customer case

AE turned an early AI prototype into a lightweight, trustworthy tool showing advisors the key data per policy alongside an AI confidence score, so the client stays in control.

Results are automatically compiled into a report and written straight back into Induver's core system.

The underlying AI logic was built to be reused across future use cases, not just this one. 

Turn emails, PDFs, forms and other unstructured information into data, decisions and automated actions.

 Document processing · Data extraction · AI · Integration · Human validation · Governance

We extract and connect unstructured information so employees and AI agents can find the right answers faster.

A centralised, multilingual Intelligent Virtual Assistant

Customer case

ASKME is an Intelligent Virtual Assistant (IVA) that searches across SD Worx tools to deliver concise, multilingual answers with source links.

Explore this case

Build the architecture, governance and operating capabilities required to move from individual use cases to AI at scale.

Architecture · Data & platforms · AI governance · Security · Operating model · Adoption

Build the right foundation across architecture, data, AI platforms and governance so you can start small and scale. Design for scale from day one.

Jelle Jansegers (Copyright) -20260924 AE 2 260924HL9_09830092

Hyperautomation takes more than technology

The challenge is choosing the right problem, connecting it to the wider organisation and sustaining value. Our cross-functional teams combine process expertise, architecture, AI engineering, software craftsmanship, UX, change management and operational ownership.

Process & Experience

Process redesign · UX · Human-in-the-loop

Technology & Engineering

AI · Automation · Integration · DevOps

Strategy & Governance

Architecture · Security · AI governance

Adoption & Operations

Change management · Training · Managed services

AI is not only a technology project.

Click any capability below to switch it on or off — or pick a familiar scenario further down — and see how the outcome changes.

What & why How it gets done
× × ×
=

100%

of the value, in the business

Sound familiar? Pick one

Or switch any capability on and off yourself. Illustrative model — the arithmetic is not.

hyperautomation-ebook

Your compass to hyperautomation

Everything in one ebook: AI Operating Model, real use cases and common pitfalls.

  • Understand the foundations required for sustainable value
  • Discover why AI initiatives stall and how to scale them
  • Discover the AI Operating Model to align strategy, architecture, governance and adoption
  • Explore real-world use cases on how Hyperautomation can reshape workflows and delivers measurable impact

Customer cases

Vinçotte

From data platform to AI-powered decision support

A secure Data Scientist Agent that lets users query inspection data in plain language, directly within Vinçotte’s existing environment.

in under 1 year

A leading European pharmaceutical and chemical manufacturer

Automating customs declarations with AI

An AI-powered workflow extracts declaration data from PDFs, supports expert validation and sends approved data to Excel and Power BI.

20 → 2 min

Processing time per declaration

Parte

Redefining property management with AI

AI-powered assistants support customer questions, email handling and key replacement directly within Parte’s existing platform.

30–50%

Time saved on daily manual tasks

ChatGPT Image 4 sep 2026, 15_17_58

A RAG (Retrieval-Augmented Generation) agent that answers citizen questions automatically

A Dutch-language AI assistant gives residents quick answers using trusted information from IVM, RecycleApp and other digital sources.

24/7 availability

Instead of only business hours availability

ChatGPT Image 4 sep 2026, 15_17_58

AI photo recognition to help residents sort better

AE built a mobile app where residents photograph an item; GPT-4o recognises it in context and links it to the correct sorting advice under Flemish sorting rules.

Instant, clear sorting advice from a simple photo

A major Belgian energy services provider.

Turning sales data into proactive insights

An intelligent dashboard connects Outlook, OneDrive, AFAS and Power BI to surface churn risks, growth opportunities and anomalies.

Hours saved

Every week on manual data gathering - Hours of manual work saved every week

ChatGPT Image 4 sep 2026, 15_43_53

Automating certificate processing with AI

An AI-powered workflow extracts certificate data, matches it with orders and invoices, and keeps human validation where it matters.

7× faster

Lead time reduced from hours to seconds

Mensura logo-white

Personalised ergonomic advice with GenAI

E-coach combines a short questionnaire with workplace images to generate ergonomic advice tailored to each employee.

Personalised

Advice based on individual context

A Defence Contractor

Turning AI ideas into actionable use cases

Our client wanted to move beyond isolated AI ideas and determine which use cases were worth pursuing. The challenge was to identify opportunities, prioritise them and create a path from

Idea → PoC

A clear path towards production

Logo medlog white

Automating supply-chain milestone validation

An automated workflow collects and validates shipment milestones and connects them directly with Medlog’s ERP environment.

Hours → minutes

For data gathering and validation

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Waarborgfonds faced a high volume of claims submitted by email, requiring time-consuming manual extraction of data from emails and supporting documents.

AE built a hyperautomation workflow that categorises incoming emails, extracts data with human-in-the-loop validation, and generates automated updates and draft replies — integrated into the case managers' existing process

Hours → minutes

Time to process customer requests

boma-logo-white

An AI assistant to support customer support for smarter cleaning knowledge

BOMA implemented an AI-driven assistant that brings product and cleaning knowledge from multiple systems into one place. It gives employees fast, reliable answers with source references, reducing search time and repetitive support questions.

Up to 48 hours → 5-10 minutes

To find the right information

Van Mossel logo-white

A Smart Claim Hub: an operational cockpit for warranty claims

Van Mossel’s claims process relies heavily on manual work and experience-based knowledge, making quality control and follow-up difficult. AE proposed a Smart Claim Hub to guide claims, flag risks and improve visibility.

Up to €300K savings

Through better procedure adherence

Group indurver logo

Productising AI-driven prospect analysis for Group Induver

AE turned an early AI prototype into a lightweight, trustworthy tool — showing advisors the key data per policy alongside an AI confidence score, so they stay in control. Results are automatically compiled into a report and written straight back into Induver's core system. The underlying AI logic was built to be reused across future use cases, not just this one.

A trustworthy AI workflow, with advisors always in control through built-in validation

We do not start from scratch

Proven methods, reusable AI building blocks and production-ready foundations help us deliver faster, with less risk.

Every engagement builds on assets we have already developed and tested in practice. That means less time spent reinventing the basics and more time focused on your specific business challenge.

AE collegues

Proven playbooks

Know what to do next

Methods for process redesign, change management, and AI governance.



Governance & operating model: a proven framework for how AI and data initiatives get decided, owned and scaled responsibly.

Adoption & change playbook: a structured way to bring people along, so new tools and ways of working actually stick.

AE Collegues

Reusable AI patterns

Reuse what already works

Proven approaches for agents, RAG, evaluation, and guardrails



Agentic Delivery Pipeline: an AI-native delivery pipeline that plans, builds, tests and documents faster on every engagement.

Adoption & change playbook: a structured way to bring people along, so new tools and ways of working actually stick.

AE Collegues

Production-ready foundations

Build a solid foundation

Production-ready foundations (Software Development Kit & Platforms) that help teams build and scale AI solutions faster.



Data & AI foundation: A governed data platform that gives every AI initiative a solid foundation to run on.

AI Reliability Engineering: Our principles translated into an SDK, ready to be used in your AI applications with built-in monitoring of performance, quality and business value.

The right technology for the job

We work with leading AI and cloud technologies including Microsoft, AWS and Google Cloud, and integrate them into solutions designed around your processes.

Contact us

Enough about us, let’s talk about you

Do you have questions or need support? At AE, we are committed to helping you achieve success in the digital landscape.