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Q8 (3)

Explore how Q8 enhanced customer engagement with a future-proof app.

This case was nominated for the UX-design awards.

Challenge

Create an app that is future-proof and
sustainable and can cater the needs of
various customer segments, including electric,
hybrid, and fossil fuel drivers, as well as
customers who solely frequent Q8 shops.

Solution

Together with Q8 designers AE revamped
and launched a completely new Q8 app,
with a focus on user experience and smooth
onboarding for existing and new Q8
customers.

The result?

The app launched successfully, earning high ratings and facilitating a seamless transition for existing users while steadily attracting new ones.

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