The European Accessibility Act (EAA) marks a significant move towards a more inclusive digital society. Starting 28 June 2025, many companies across Belgium and the EU will be legally required to make their digital products and services accessible to people with disabilities.
If your business provides online services, sells electronic devices or manages ticketing terminals, this law will likely impact you.
The European Accessibility Act (Directive (EU) 2019/882) is a European Union law that aims to break down barriers for people with disabilities. Its goal is simple: to make key products and services more accessible to people with disabilities, using the same rules across all EU countries.
The EAA builds on the United Nations Convention on the Rights of Persons with Disabilities, which the EU signed in 2010. It takes those high-level principles and turns them into clear requirements, asking companies to design with inclusion in mind — especially regarding digital products and services.
Up until now, each EU country had its own approach to accessibility, creating a patchwork of different rules. The EAA changes that by introducing a single, unified set of guidelines for the entire European market.