Analytics & Utilities: the Churn insights tool predicts future customer behaviour

By Laura van Duijvenbode on 22 January 2019

In this series, we take a closer look at some analytics projects for our energy customers. In a previous article, we already discussed an innovative customer journey tool. Once again, we will let Jan Vercammen speak. He will tell us more about a Churn insights tool, which is helping to solve one of the biggest issues plaguing the utilities sector.

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Analytics & Utilities: Exploring customer Journeys!

By Laura van Duijvenbode on 18 January 2019

The versatility of analytics is still underexposed. All too often, analytics is lumped together with reporting and tracking, while it is a so much richer domain. That is why in this series, we will take a closer look at the many possibilities analytics has to offer. In order to gain more insight in various business processes, AE developed three useful tools: a Dive into Customer Journey’s, the Smart Meter Project and the Churn insights tool.

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Hackathon 2018: Team Gecco

By Laura van Duijvenbode on 10 September 2018

The AE Hackathon gives customers and prospects 36 hours to come up with an innovative idea and a minimum viableproduct. The fifth edition of the Hackathon took place in June 2018. In this series, you will meet all the participants. 

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The Importance of the Business Analyst in Data Migration Projects

By Arnout Vanden Berghe on 09 March 2017

This blog focuses on the role of the business analyst within a data migration project. In our experience, this role is often underestimated within the migration context and that is why we want to take this opportunity to highlight some best practices. We will illustrate these best practices using one of our current migration projects: the migration as part of the Atrias project.

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3 Challenges TSOs are facing in an ever competitive gas market

By Eva Boeckx on 08 September 2016

The European Union has evolved over the past few years with regards to its energy policy, impacting the energy market and all energy players within it. These players have to face challenges, discover opportunities and continue to evolve within a competitive (unified) market.

In this article, we take a closer look at the challenges TSOs specifically have to tackle.

Topics: Utilities
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