[Case] A perfect house with a perfect home loan

By Leen van Wambeke on 18 May 2018

Our client is a financial services provider belonging to a leading international bank insurer, operating in the Belgian market. Recently, the bank made a conscious decision to focus on a new, unique customer experience. We were requested to guide this change towards customer centricity. In concrete terms, a pioneering project was started up in one of the most activemarketsegments of thatservice provider: that of home loans.

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[Blog post] Recap of Finovate Europe 2018: Trends and Technologies

By Leen van Wambeke on 18 May 2018

A few weeks ago, the FINOVATE EUROPE 2018 was held in London, a major event for everyone who wants to stay abreast of the main challenges, new business models and innovative technologies in the financial sector.

Our colleagues Patrick Van den Broeck and Frederick Beernaert traveled to London to scout out the latest trends and new technologies for us, and love to share their findings.

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[Blog post] A successful transformation in 7 steps

By Leen van Wambeke on 18 May 2018

In today’s world, change is omnipresent in and around companies. They are forced to simplify or improve business processes in order to maintain their competitive position and to promote customer centricity. A company in full transformation needs to pay sufficient attention to change management. If there is a sudden reorganisation and a new way of working is to be implemented, it is hardly surprising that employees will jam on the brakes. In this blog post, we will share our best practices for change management outlining a real example of a similar situation at one of our customers in the financial sector.

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How finance organizations can benefit from an innovative technology like Blockchain

By Arben Dervisholli on 04 February 2016

For finance companies that often execute international payments and transactions, it’s worth looking at Blockchain, a technology that simplifies the payment and transaction process significantly.

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