Customer experience as a driver of growth and innovation

Join us as we delve into the dynamic landscape where customer satisfaction fuels innovation and drives growth. Together with AE studio and Merluno, we explore how harnessing the power of exceptional customer experiences propels businesses forward into a future of endless potential.

During this round table, we connect and share with peers about the experiences and challenges surrounding:

• How to leverage customer experience to truly make a difference?
• How to improve interaction with customers?
• How to better uncover customer needs?
• What impact does digitalization have on this?

In these inspiring sessions, we will guide you through a number of processes and listen to your needs and challenges.